The CODA licensing assessment is an evolution of ServiceNow's Subscription Management. Monitor license usage in productive instances automatically and make strategic decisions for your business, using money more efficiently.
CODA identifies contracted products in the instance and, based on that, understands the exact rule to be applied for license accounting, all done automatically. And more than that: CODA will notify you every time a subscription is close to the limit or over the limit, so you can take quick action to prevent future problems.
This assessment may diverge from ServiceNow official count
The exact formula that ServiceNow applies to count and charge customer licenses is not disclosed, and it may even include a manual verification component. Therefore, in some specific cases, there may be a slight discrepancy between the count displayed by CODA and the official count by ServiceNow. We recommend using CODA for continuous monitoring and early optimization, but the official count will always be the one provided by the ServiceNow team.
Some products may not be covered
We have conducted extensive research to automatically account for as many products as possible, and we continue to map and include more products. However, as we do not have direct access to the entire ServiceNow product database, it is possible that some products may not appear on the CODA dashboard. If you notice the absence of any product, please notify us through our contact form so that we can work on including it.